The CallBA recruitment strategy is inclusive. We are proud of our Gender neutral and disability friendly recruitment advertisements. We proactively address gender and ability imbalances that may arise due to attrition or transfers. Our recruitment processes are assessed and adjusted regularly, and supported by ongoing recruiter training in bias-free methodologies. We maintain a diverse interview panel to ensure multiple perspectives in decision-making.

At CallBA, every candidate, irrespective of gender, race, ethnicity, age, or disability enjoys equal opportunities. We embrace our unique identity as a contact centre in India thereby omitting voice and accent training, and take pride in our originality and high value skills.